Shipping policy

Canada Post Delivery standards are based on normal delivery conditions and are subject to change without notice. The on-time delivery guarantee may be modified during peak period (see canadapost.ca/notice) or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to, acts of God, epidemics, labour disruptions, equipment failures or unanticipated surges in volume.

To track your shipment please do so at at canadapost.ca 

If your order shows delivered on the Canada Post tracking but you have not received it, we will wait a full week to see if your package shows up before we put in a claim. We are finding orders are showing up after a couple day of showing delivered on the Canada Post tracking. Thank you for your patience and understanding during this time. 

shop.goelks.com online orders are processed for shipment 3-5 days a week excluding statutory holidays. 

All orders are shipped via Canada Post (Expedited Parcel).  Customers will be sent a Canada Post tracking number via e-mail once the order has been processed for shipment.  Track the order at canadapost.ca  

We occasionally offer free Canadian shipping promotions.

Shop.goelks.com online orders can be shipped within North America:

• Within Alberta - $13.00
• Within Canada - $16.00
• Within USA - $30.00
  • *Due to current tariffs, shipping to USA is temporarily unavailable
• International - $80.00 (Currently shipping to the following international countries - Sweden, United Kingdom, Germany, France, New Zealand and Australia)

If you are having problems with placing your order, please email at eemerch@goelks.com